If you still require further assistance please call our eBusiness Support on 1800 750 588 or send an email.
How do I register to order online?
You can register to order online from totalfasteners.com.au by selecting the REGISTER located under My Account Sign In option on the home page. Please fill in all fields with a red asterisk (*) next to it, as they are mandatory. Once you have submitted your online registration form our eBusiness team will validate your details and send a notification email with your username and password within 24 hours.
Why register with Total Fasteners online?
Total Fasteners online offers a complete online ordering solution that can be accessed 24 hours a day, 7 days a week, with an array of self-service online tools that will save you time and money, including:
- Online catalogue
- Real-time price and availability
- Product information and images
- Online ordering
- Order confirmation (via email)
- Saved carts
- Order status
- Order history
- Invoice reprint
- Workflow requisition and approval system
- Pay account balances online
Why do I need a sign in username and password?
A sign in username and password allows us to identify who you are so that we can provide you with secure access our website to view your customer specific pricing, real-time availability at your local branch and enables you to place orders online.
Why do I receive a message telling me that my sign in username is not available?
Total Fasteners currently has a large number of customers who have registered to use the website. It is possible that the sign in username you requested has already been allocated to another customer. If your sign in username is not available please enter a new one and select Check if username is available.
Can I have spaces in my sign in username?
Your sign in username cannot include spaces. However, an underscore ‘_’ character can be used instead of a space.
Do I need a Total Fasteners account number to register online?
Yes. At present, online ordering from the Total Fasteners website is only available to customers that have an account with Total Fasteners. If you would like to apply for a Total Fasteners trade account please click here.